Privacy Policy

Peabody’s Fabric Closet – Privacy Policy

Effective Date: May 2026

At Peabody’s Fabric Closet (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. We understand that every visit to our website represents creativity, inspiration, and intention, whether you are exploring fabrics, placing an order, or simply browsing ideas for your next project.

This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or interact with our services. By continuing to use our website, you agree to the practices described in this policy.

Information We Collect

We collect information in a few different ways to ensure that your shopping experience is smooth, efficient, and personalized.

Information You Provide to Us

When you interact with our website, you may provide personal details such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Messages or inquiries you send to us

This information is collected when you place an order, create an account if applicable, subscribe to updates, or contact customer support.

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information such as:

  • Internet Protocol address (IP address)
  • Device type and operating system
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source of traffic
  • General geographic location based on IP address, not precise location

This helps us understand how visitors use our website and allows us to improve performance, navigation, and user experience.

Order and Transaction Information

When you make a purchase, we collect information related to your order, including:

  • Products purchased
  • Quantity and pricing details
  • Order status and fulfillment information
  • Shipping method and delivery details

All payment transactions are processed through secure third-party payment providers. We do not store complete credit card or debit card details on our systems.

How We Use Your Information

We use the information we collect for specific and legitimate business purposes. Our goal is to provide you with a reliable, smooth, and enjoyable shopping experience.

Your information may be used to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support and respond to inquiries
  • Improve website functionality and user experience
  • Monitor for fraud or unauthorized activity
  • Send marketing or promotional content only when you choose to receive it

We use your data only in ways that support your interaction with Peabody’s Fabric Closet and improve your overall experience.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

However, we may share limited information in specific situations, including:

  • With shipping partners to deliver your orders
  • With payment processors to complete secure transactions
  • With service providers who support website operations and technical infrastructure
  • With legal authorities if required to comply with applicable laws or regulations

Any third parties we work with are expected to handle your information responsibly and securely.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences and settings
  • Maintain shopping cart functionality
  • Understand website traffic and usage patterns
  • Improve website performance and content

You may choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality of the website.

Data Security

We take reasonable technical and organizational measures to protect your personal information.

These measures may include:

  • Secure servers and hosting environments
  • Encrypted data transmission where applicable
  • Restricted access to personal data
  • Secure third-party payment systems

While we strive to protect your information, no online system can be guaranteed as completely secure. By using our website, you acknowledge and accept this inherent risk.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

This includes:

  • Completing transactions and delivering orders
  • Maintaining business and financial records
  • Meeting legal and regulatory requirements
  • Improving customer service and operations

Once data is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Rights and Choices

We believe in transparency and giving you control over your personal information.

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal data where legally applicable
  • Withdraw consent for receiving marketing communications

If you wish to exercise any of these rights, you may contact us using the details provided in the Contact section of this policy.

Marketing Communications

If you opt in to receive updates, we may send you emails or messages about:

  • New fabric arrivals and collections
  • Creative inspiration and project ideas
  • Special offers or promotions
  • Updates related to our brand and services

You may opt out at any time by using the unsubscribe link in our emails or by contacting us directly. We aim to ensure that our communications remain relevant, minimal, and valuable to you.

Third-Party Services and Links

Our website may include links to third-party websites or services for your convenience.

Please note that we are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is intended for general audiences and is not directed toward individuals who are below the legal age of majority without parental or guardian supervision.

We do not knowingly collect personal information from children. If we become aware that such data has been collected without appropriate consent, we will take steps to delete it as soon as possible.

International Use

If you access our website from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws.

By using our website, you consent to such transfer and processing where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this policy periodically.

Your continued use of the website after any updates means you accept the revised Privacy Policy.

Limitation of Responsibility

While we take reasonable steps to protect your personal information, we cannot guarantee absolute security of data transmitted over the internet.

You acknowledge that you provide information to us at your own risk and discretion.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, you may contact us through the contact details provided on our website.

We are committed to responding to your queries in a timely and responsible manner.

Final Note

At Peabody’s Fabric Closet, privacy is an important part of the trust we build with every customer. Whether you are discovering fabrics, planning creative projects, or placing an order, we aim to ensure that your experience remains safe, respectful, and supportive of your creativity.